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I wish to thank you very much for your help in obtaining a more than adequate settlement on my recent problems with the roof situation in my home. You were very successful in dealing with American National Insurance in the mediation of my house damages due to the hail storm.
You kept me informed and assisted me in making decisions to better my situation. You made arrangements to provide the expert and professional appraisers to assess the proper damages and costs to repair my roof damages.
You responded to my phone calls and requests for information in a timely and professional manner.
Be assured that I will forever be grateful and will recommend your firm to anyone in need.
When we filed an insurance claim for damage to our roof caused by hail, we had no idea what we were in for. We spent countless hours on the phone with call centers in foreign countries, waiting on hold, being passed around from department to department only to have the call dropped. We repeatedly sent in paper work, only to be told it was incomplete or not received. We were extremely frustrated to the point it was affecting our sleep and overall daily life. After several months we decided we needed help.
Help is what we got from Andrew Cook. From the moment my wife and I sat down with Andrew we were overcome with a sense of relief. First they empathized with what we had been going through. Then they assured us that we didn’t need to be treated this way, and they would be able to help. Finally, we had a good night’s sleep.
The process was very simple and Andrew was there to answer any questions we had. He as always in contact during every stage of the process giving progress reports. In the end Andrw was able to get us a settlement that was more than fair and we were able make the necessary repairs to the house.
We were very satisfied with the work done and would recommend The Cook Law Firm to anyone in need of help.
My name is Bro. Tim Walshe and I pastor First Baptist Church in Freer, Texas.
Recently Mr. Andrew Cook represented the church in an insurance claim dispute, and I just wanted to say that he was prompt, persistent, and very personable in his dealings with us. The church and I could not have been more pleased with how he handled our case.
I recommend him and his firm without reservation.
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